Shipping Policy

Welcome to Hello Swanky! We're committed to providing a seamless shopping experience, and that includes clear, reliable shipping practices. Please review our shipping policy below to ensure a smooth delivery process for your order.

1. Processing Time

  • Orders are processed within 1-3 business days after payment is confirmed. During peak seasons or special promotions, processing times may extend to 3-5 business days.
  • Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times

  • Domestic Shipping:

    It looks like you're comparing shipping options! Here's a breakdown of each method:

    1. Free Shipping (Dispatches in 5-6 Days)

      • Delivery Time: Most deliveries in 4-5 days.
      • Cost: Free

       

    2. Cash on Delivery (COD)

      • Delivery Time: Delivered within 7-8 days.

       

    3. Express Shipping (Dispatches in 2-3 Days via Air)

      • Cost: Likely higher than Free Shipping, but you would need to check for specifics
      • Delivery Time: Faster delivery via air in 2-3 days.


  • If speed is your priority, Express Shipping might be the best option, but if cost is the most important factor, Free Shipping is a good choice!
  • International Shipping: Standard International Delivery: Delivered within 10-15 business days, depending on the destination.
  • Shipping Costs: Rates vary based on order weight, size, and delivery location and will be calculated at checkout.

3. Order Tracking

  • Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track the progress of your delivery through our website or the carrier’s website.

4. Shipping Restrictions

  • Please note that we are unable to ship to PO Boxes, APO/FPO addresses, and certain restricted countries due to carrier limitations.

5. Customs, Duties, and Taxes

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Hello Swanky has no control over these charges and cannot predict their amount. Please check with your local customs office for more information.

6. Lost, Stolen, or Damaged Packages

  • Hello Swanky is not responsible for packages lost, stolen, or damaged in transit. We recommend contacting the carrier directly if any issues arise. For additional support, please reach out to our customer service team.

7. Contact Us

  • If you have any questions about our shipping policy, please contact us at support@helloswanky.com. We’re here to help!

Thank you for choosing Hello Swanky! We appreciate your business and strive to make your shopping experience as delightful as possible.