Privacy Policy

Privacy Policy for Hello Swanky

At Hello Swanky, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe online experience for all our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in any other way.

By using our website and services, you agree to the terms of this Privacy Policy. We encourage you to read through this document carefully.

1. Information We Collect
We collect different types of information depending on how you engage with Hello Swanky. Here's what we gather:

Personal Information: When you make a purchase, sign up for our newsletter, or create an account, we may collect details such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We may collect data like your browsing behavior, IP address, device information, and cookies to improve your experience on our site.
Social Media: If you connect with us through social media platforms, we may gather information from your social media profiles to enhance your shopping experience.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:

To Process Orders: We use your personal details to fulfill your orders, deliver your products, and manage returns and exchanges.
Customer Support: To provide you with the best service possible, we may use your information to assist you with any inquiries or issues.
Marketing Communications: If you opt-in to receive updates from us, we’ll send you exciting new arrivals, exclusive promotions, and special offers via email, SMS, or social media.
Improving Our Website: Non-personal data like your browsing patterns helps us improve and optimize your experience when visiting our website.
3. How We Protect Your Information
We take your privacy seriously and employ strict security measures to protect your personal data:

Secure Transactions: All sensitive payment information is encrypted and processed securely.
Access Control: We ensure that only authorized personnel have access to your data, and we store it in secure systems.
Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it will be securely deleted.
4. Cookies and Tracking Technologies
To enhance your experience, we use cookies and other tracking technologies on our website. These tools help us remember your preferences, improve the functionality of the site, and analyze how visitors interact with our content.

You can manage your cookie preferences through your browser settings. Please note, however, that disabling cookies may affect some features on our website.

5. Third-Party Sharing
At Hello Swanky, we value your privacy. We do not sell, trade, or rent your personal information to third parties. However, we may share your details with trusted partners for the following purposes:

Service Providers: We may share information with trusted service providers (like payment processors, delivery services) to complete your transactions and ensure smooth operations.
Legal Compliance: We may disclose your information when required by law, or to protect our rights, property, and safety or that of others.
6. Your Rights and Choices
As a customer, you have the right to:

Access Your Data: You can request access to the personal information we hold about you and request updates or corrections.
Opt-Out of Marketing: If you no longer wish to receive promotional communications from us, you can easily unsubscribe through the links provided in our emails or by contacting us directly.
Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
7. Children’s Privacy
Hello Swanky does not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can remove that information from our systems.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date noted at the top. We encourage you to review this policy regularly to stay informed about how we are protecting your privacy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please reach out to us at:

 

Thank you for trusting Hello Swanky. We’re here to make sure you feel confident and secure while shopping with us!